Coronavirus (COVID-19)

Advice in your region:

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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for very limited purposes:

shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home

Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about staying at home if:

Symptoms and what to do

Do not leave your home if you have either:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Important - Call 111 for advice if you're worried about a baby or child.

If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.

Do not delay getting help if you're worried. Trust your instincts.

Help the NHS respond to coronavirus

Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.

This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.

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Norwich Road Surgery

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Welcome to Norwich Road Surgery

The doctors and staff at Norwich Road Surgery are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

News about your surgery

Norwich Road, Deben Road, and Chesterfield Drive Surgeries

Please see Newsletter for information on the three practices click here.

We are now part of Suffolk Primary Care (SPC)

Suffolk Primary Care is an innovative new partnership with 13 like minded Suffolk GP surgeries joining together to deliver care to more than 130,000 patients. The collaboration will see doctors and other practice staff sharing resources and working together to ensure patients continue to receive high quality health care

Access to the Surgery

The surgery was designed with the disabled in mind. The entrance to the surgery, appointments desk, consulting rooms and toilets are suitable for wheelchair access. There is a lift for access to the first floor. There is also an induction loop to assist hearing-impaired patients available at Reception.

Background of practice premises

The surgery was purpose built in 1990 on a plot of land that was originally a tennis court belonging to the Inkerman Public House. We moved into the building on the 1st April 1992. We had a further additional floor extension in 2007 to add an additional 4 consulting rooms. The original ground floor was also refurbished at this time.

New Patient Registration

We are always happy to accept new patients and can register people who live within our practice area (which covers the town centre and the villages of Henley, Claydon, Bramford, Sproughton and Burstall). Please ask reception for further advice or clarification.

Please make sure that you have proof of identity (e.g. driving licence or passport) and local residence (from within the last 3 months) if you intend to register as a patient.

Patients undergoing treatment or on medication will need to book an appointment with the Doctor before the next repeat prescription is due.

There will be two forms that we require you to complete on registering, one of which is available to download below. You may print this, complete it, and bring it in with you on your first visit to the practice.

Click here to download