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Practice Rated as 'Good' by CQC

A CQC inspection team visited the Practice on 26th January.  We were delighted to receive the report recently which gave the Practice an overall rating of 'good'

Should you wish to view the complete report, please go to the CQC's website



Flu is a highly infectious illness that spreads rapidly through the coughs and sneezes of people who are carrying the virus.

If you fall into an at risk category and are eligible for a flu vaccination, please make an appointment at the surgery to have your annual flu vaccine, available from Mid September onwards.

Please book an appointment with our reception team.



Welcome to Norwich Road Surgery

The doctors and staff at Norwich Road Surgery in Ipswich are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

disabilityAccess to the Surgery

The surgery has been designed with the disabled in mind. The entrance to the surgery, appointments desk, consulting rooms and toilets are suitable for access by wheelchair. There is a lift for access to the first floor. A wheelchair is available.   There is an induction loop to assist hearing-impaired patients at Reception.

Background of practice premises

The surgery was purpose built in 1990, the plot of land it was built on was originally the tennis court belonging to the Inkerman Public House. We moved into the building on the 1st April 1992. It had an additional floor extension in 2007/08 to incorporate additional 4 consulting rooms. The original ground floor was also refurbished at this time.

For an informal visit or practice profile, please contact Linda Broughton, Practice Manager, Telephone: 01473 288100

 Online services

Patients can now book some appointments on-line and order repeat prescriptions. They can also access details held on our clinical system about their medications, allergies and adverse reactions. NHS England requires us to extend this service to enable patients to view a summary of their medical records.

Before you apply for online access, there are some important things to consider, please read the information "Patient Online Access" on the right hand side of the home page under the “Further information” tab.

Please see reception to request an on-line access. 

If you wish to register, or if you are already registered on Patient Access but wish to have the medical record summary available on your account, then you will need to see one of our receptionists with the following identification:

Two forms of VALID photo identification, for example

  •          Photograph UK driving licence
  •          Passport
  •          Student card
  •          Disabled badge
  •          NHS Card

If you only have 1 form of photo identification (listed above) then you will also need to bring:

  •          Bank statement
  •          Credit card statement
  •          Building Society statement
  •          Mortgage Statement
  •          P60
  •          P45

If you have no form of photo identification then we will need to see 2 of the above.

We are requesting this ID to protect the security, privacy and confidentiality of your medical record. We will then add the appropriate verification code to your medical record to enable this access. 

If you have any problems logging on to the new system, please contact the surgery who will issue you with new account details.


  To view Summary Patient Record

(Site updated 12/10/2016)
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